Privacy Policy – LULA Villas                                                     

Last updated: 01/07-2025

1. Who We Are

Lula Villas is a zero-commission villa rental platform.
Website: https://lula-villas.com
Contact: hello@lula-villas.com

2. What Personal Data We Collect and Why

When you contact us or create an account, we collect your name, email, phone number (if provided), and IP address.

Verified villa owners may be asked for ID to confirm identity.

When leaving a review or comment, we collect the data you enter, your IP, and browser info for spam protection.

Uploaded images are stripped of EXIF data (e.g., GPS location) for privacy.

Cookies are used to improve functionality, remember logins, and support villa listing. These may last up to 1 year.

We use Google Analytics to analyze anonymous website usage. You may opt out at tools.google.com/dlpage/gaoptout.

3. Who We Share Your Data With

We do not sell your data. We only share it with trusted service providers or authorities when legally required.

4. How Long We Retain Your Data

Comments are stored indefinitely.

Form submissions are retained for 30 days.

User profiles are stored as long as accounts remain active.

5. Your Rights Under GDPR

You may request to access, correct, delete, or transfer your personal data. You may also object to or restrict processing.
To make a request, contact: privacy@lula-villas.com
You can also file a complaint with your national Data Protection Authority.

6. Where Your Data Is Stored and Processed

Our servers are located in Frankfurt, Germany.
We use Google reCAPTCHA to prevent spam, which may analyze IP and behavior data in line with Google’s privacy terms.

7. How We Protect Your Data

We use SSL encryption, secure servers, restricted access, and internal data protection procedures to safeguard your information.

8. Data Breach Procedures

In case of a breach, we will notify users and authorities within 72 hours if required and take immediate corrective measures.

9. Third-Party Data Sources

We do not collect data from third-party sources or advertisers.

10. Contact

If you have questions or concerns about this policy, contact us at:
Email: hello@lula-villas.com